Spas and massage
Booking software for spas and massage therapists
A massage has to start on time and end without a knock on the door. OnTime books each treatment for the full time the room is taken and tells you when the next client is already waiting.
Lengths that include resetting the room
The length you set is how long the room is taken. If an hour's massage needs a quarter of an hour afterwards to change the sheets and air the room, set it at 75 minutes and back-to-back bookings will never overlap.
| Treatment | Length you might set |
|---|---|
| Relaxing massage, 1 h | 75 min |
| Deep tissue, 90 min | 105 min |
| Hot stones | 90 min |
| Foot reflexology | 45 min |
| Hammam and scrub | 60 min |
Who is waiting at reception
Mark the client as arrived when they reach the desk. The therapist's column then shows one person waiting and how many minutes behind the room is running, so nobody has to open the door mid-treatment to check. See the waiting room.
Preferences and health notes
Pressure, areas to avoid, pregnancy, an allergy to certain oils. Build these as fields on the client record, and the therapist reads them before the client lies down.
What OnTime doesn't do
- It doesn't sell gift vouchers or treatment packages.
- Clients don't pay online; they pay you on the day.
- One appointment is one therapist. A couples massage is two appointments at the same time.
Updated 30 September 2026
Questions people ask
Yes, when several therapists take bookings online. The page asks who they'd like to see.
Yes, by building it into the treatment length. The room stays taken for the whole time.
Yes. Say in your page's description that you travel, and ask clients to give their address in the note they leave when booking.
Read next
- Waiting roomSee who has arrived, who is waiting and how late each agenda is running.
- Online booking pageA page with your name, your services and your free times, where clients ask for an appointment.
- PricingOne professional included, a fixed price per extra professional, no commission. SMS, AI notes and documents in packs for the team. 30 days free.
Try it on your own week
Add your opening hours and your services, then share your booking link. The first 30 days are free and there is no card to enter.